Suvidha Mobile

The case

Suvidha Mobile is a regional postpaid network in Pune with 4,195 subscribers. About 13% will stop using their line in the next 60 days. The retention team can make 400 calls a month. Which 400?

What is in it

• 13 teaching steps, one animation each
• 29 labs, checked live against the case data
• 75 step questions, every option explained
• 22 final paper questions, marked on submission